Questions people ask before signing up.
Getting started
How long does setup take?
About five minutes. Sign up, save the number we send you, start asking. There is no app to install and nothing to configure.
Do I need a separate phone or SIM?
No. It works with the WhatsApp account already on your phone. You are saving a contact, not switching numbers.
Do I have to phrase questions a certain way?
No. Short, abbreviated, half-typed questions work. It is built to read how brokers actually type between calls.
Can I send a voice message instead of typing?
Yes — Cortexa transcribes it and replies in text with the matching sheet or documents. Typing tends to work more reliably though, especially with background noise, so it's worth defaulting to when you can.
Can I ask about more than one project at once?
Yes, for brochures and factsheets — ask for several projects in one message and get each document back separately, up to five at a time.
What languages does it reply in?
English, Arabic, Russian, Urdu and Hindi. Set a preference when you sign up, or leave it as default English.
Billing
How much is it?
AED 149 per user per month, after a 3-day free trial.
What happens when the trial ends?
Your subscription starts automatically. Cancel before the trial ends and you are not charged.
How do I cancel?
From your account, in a couple of clicks. Access continues to the end of the period you have paid for. See the refunds and cancellation policy.
Data and privacy
Can Cortexa read my client conversations?
No. It only sees the messages you send to it directly. Your chats with clients are separate conversations it has no access to.
Do you message my clients?
Never. Cortexa replies to you. Anything a client receives was forwarded by you.
How do I delete my data?
Email us and we remove it. Full detail is in the data deletion policy.
Partner program
How much do partners earn?
20% of what each referred broker pays, every month, for as long as that broker stays subscribed.
Does commission stop after a year?
No. It continues as long as the broker is active. If they cancel it pauses, and if they resubscribe it resumes.
Can I refer myself?
No. Commission cannot be earned on your own subscription.
Something not covered? Email info@cortexa.ae or call +971 54 786 7877.